Warranty and Return Policy Overview

ZTOA FURNICONCEPTS warrants that the products supplied are free from defects in materials and workmanship. This warranty is subject to the following terms and conditions:

Warranty Period

The warranty is valid from the date of delivery to the original end user.

Non-Transferable

This warranty is non-transferable and applies solely to the original purchaser.

Warranty Coverage

In the event of a defect, ZTOA FURNICONCEPTS will, at its discretion, provide free repair or replacement of defective parts.

Refund or Credit

If repair or replacement of the defective parts is not feasible, the customer may be eligible for a refund or credit.

Warranty Exclusions

The warranty does not cover defects, damage, or failures due to:

• Normal wear and tear.
• Incorrect application, installation, or maintenance.
• Abuse, misuse, or accidents (e.g., using the product in unsuitable environments).
• Scrapes, marks, or stains from sharp objects or foreign materials.
• Unauthorized alterations or modifications.
• Fabric discoloration due to staining, soiling, or dye transfer.
• Use of non-ZTOA FURNICONCEPTS components in an integrated solution.
• Climate-related damage (e.g., fading, stretching, or shrinking due to heat, light, or humidity).

ZTOA FURNICONCEPTS is not liable for:

• Incidental or consequential damages, including personal injury or loss of property.
• Any amount exceeding the purchase price of the defective product.
• Claims made after the warranty period.

Return Policy

Stock items can be returned if:

• Notification is made within 24 hours of receipt.
• The return is initiated within 3 days from delivery.
• The product is in new, unused condition with original packaging and tags.

Non-Returnable Items

• Assembled or made-to-order items.
• Delivery and assembly costs are non-refundable.
• Damaged or missing goods must be reported at the time of delivery.

If a product is received damaged or defective, ZTOA FURNICONCEPTS will:

• Attempt to repair the item.
• Provide a replacement as soon as possible.
• Manufacturer warranties remain valid for faulty goods.

General Terms and Conditions

Introduction

These Website Standard Terms and Conditions govern your use of this website. By accessing this website, you accept these terms in full. If you disagree with any part, you must not use this website.

Intellectual Property Rights

Except for content you own, all intellectual property rights on this website are owned by ZTOA FURNICONCEPTS or its licensors.

Restrictions

You are prohibited from:

• Republishing website material.
• Selling, sublicensing, or commercializing website content.
• Publicly displaying website content.
• Using the website in ways that may damage or restrict access to it.
• Violating applicable laws and regulations.
• Engaging in data mining, harvesting, or extracting.
• Using the website for unauthorized advertising or marketing.

No Warranties

This website is provided “as is” without warranties of any kind. ZTOA FURNICONCEPTS makes no guarantees regarding website availability or content accuracy.

Limitation of Liability

ZTOA FURNICONCEPTS and its employees will not be liable for any damages arising from website use.

Governing Law & Jurisdiction

These terms are governed by the laws of India, and disputes will be resolved in Indian courts.